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Personal Details

When you register to use an on line service you provide various personal details such as your name and telephone number. This information is stored in a secure database and will be used only for the purposes of operating the site and facilitating the services you are subscribed to. Your details will not be passed onto any other organisation.

You can view and update the information you have provided at any time by logging in to the appropriate service.

When you order products offered on the Airways New Zealand AIM site (whether using the Secure Online Ordering system or not), you provide various personal details such as your name and contact details. This information will be used only for the purposes of processing your order and recovering charges.

All transactions using the Secure Online Ordering system occur under an industry standard secure Internet protocol (HTTPS). All data is encrypted using high-grade encryption (RC4 128 bit) making it very difficult for unauthorised persons to view information travelling between computers.

Under the Secure Online Ordering system, your credit card details are not transmitted by Email, nor are they stored on any Airways' server. Credit card details are only used for the purposes of processing your order and refunding overpayments.

Airways web host for the Secure Online Ordering system is Digiweb Limited (see further comments below), credit card payments are handled by Securepaytech Limited. Securepaytech, in its capacity as the handler of credit card payments, will store credit card information on its secure server using industry standard encryption techniques. At no time are full details of the credit card available to Airways staff.

Unless required by law, your personal details will not be passed on to any other organisation.

Logging of Information

In addition to the details you provide when completing an order form, the server (including those of its web hosts specified below) will record the specific transactions you perform when visiting the Airways New Zealand AIM site. This information will only be used for statistical purposes.

Web server logs are also kept for the purposes of generating site usage statistics and performing security auditing. The logs record information every time you request a page from the server. This information will not be used to identify you except in the event of irregularities in your use of the site. The information logged includes:

  • The time of each page request
  • The pages you requested
  • What web browser you are using
  • Your client IP address
  • What site you came to the Airways New Zealand AIM site from

The web host for the Airways New Zealand AIM site is Digiweb Limited. You may contact us at the number(s) and address(es) specified below (under "Access to and Correction of Personal Information") for further details of these web hosts.

Cookies

Cookies are small pieces of information that a web site can store on your computer through your web browser. The Airways New Zealand Aeronautical Information Management (AIM) site uses cookies for temporarily maintaining your user session. Your personal details (name and contact details) may also be stored, in a cookie on your hard disk, to facilitate reuse of portions of the site.

In order to use the Secure Online Ordering system your browser must be configured to accept cookies. You can usually configure your browser to warn you before accepting cookies if you wish.

Security

Your user details and password are stored in a secure database. Every attempt is made to ensure that this information is secure but complete security cannot be guaranteed.

Disclaimer

Airways New Zealand will not accept responsibility for any corruption or changes to data that may occur in the Internet transport system.

Access to and Correction of Personal Information

You can view and update the personal information you have provided at any time by contacting us.

Contact details are available in the CONTACT AIM section of this web site.